American Girl Reviews

At americangirl.com, you can find a variety of products with a wide range of prices. For instance, the American Girl® 18-Inch Dolls and Baby Dolls are priced at $115.00. There are also playsets and accessories available, such as the American Girl® x STATE Bags Logan Suitcase for $225.00 and the American Girl® x Jeni's Full of Flavor Ice Cream Truck for 18-inch Dolls for $325.00. Other items include Bitty Baby's™ Kitchen for $395.00 and Kavi's™ Backstage Set (Girl of the Year™ 2023) for $295.00. They also offer clothing for the dolls, with prices like $32.00 for the American Girl® Sorting Hat & Nimbus 2000™ for 18-inch Dolls and $55.00 for the American Girl® Hogwarts™ Uniform with Pants for 18-inch Dolls. Please note that these prices are subject to change and may vary depending on the product's availability and any ongoing sales or promotions.

The most expensive items on americangirl.com are typically the rare and discontinued dolls. For instance, the Kirsten doll, which was discontinued in 2010, has become a highly sought-after collector's item selling for upwards of $625. Another example is the Just Like You 4 doll, which was released in 1995 and retired in 2011. This doll is unique due to its singular face mold called the Asian face mold, and it can sell for between $200 and $500. Please note that these prices can vary based on the condition of the doll and the current market demand.

The popular products and services on americangirl.com include a wide range of 18-inch dolls, clothing, and playsets. They also offer books and gift sets. Some of the featured items are American Girl x STATE Bags Logan Suitcase, American Girl x Jeni's Full of Flavor Ice Cream Truck for 18-inch Dolls, and Bitty Baby's Kitchen. They also have special collections like Kavi's Backstage Trunk and Set for 18-inch Dolls and American Girl Sorting Hat & Nimbus 2000 for 18-inch Dolls. Other top-rated items include Angelo's Bakery and Claudie's Bed for 18-inch Dolls. They recently introduced their first-ever set of twin characters from the 1990s, Isabel and Nicki Hoffman. These characters are part of their historical collection that features inspiring role models from pivotal eras in American history. The website also offers a Create Your Own doll service. They have a range of clothing for the dolls, including a Hogwarts Uniform with Pants for 18-inch Dolls. The website also has a section for sale items and Galentine's specials.

The American Girl website accepts various forms of payment. They accept MasterCard, American Express, Visa, Discover/Novus, Apply Pay, Google Pay, and Shop Pay. They also accept merchandise credits and American Girl gift cards. Notably, they offer an installment option powered by Affirm through Shop Pay, which allows you to split your purchase into 4 equal interest-free payments. Please note that you must be at least 18 years old to order.

American Girl has a 90-day return policy. If for any reason you're not satisfied with your purchase, they'll try to find a way to make it right with an exchange, merchandise credit, or refund. A merchandise credit will be issued if the purchase cannot be verified. A refund or credit will be issued for the purchase price, current list price, or prorated price depending on the items returned. They reserve the right to assess the value of items returned. Certain items like Create Your Own Dolls and Garments, dolls with ear piercing, and shipping and processing fees are non-refundable. Items designated as "final sale" cannot be returned. They also accept returns and exchanges on any item within the Janie & Jack Collection for 30 days after purchase. After 30 days, all sales are final. No returns, refunds or exchanges.

For their shipping policy, their goal is to ship your order as quickly as possible, subject to availability, receipt of payment, and credit authorization. Standard delivery is free for orders of $150 or more. Delivery estimates appear at checkout, and delivery calculation starts on the first business day after the order is placed. They also offer rush shipping options for an additional cost. If an oversized item is in your order, the shipping price increases and is based on the chosen speed of delivery. In most cases, they ship to PO boxes, APOs/FPOs, US territories, Alaska, Hawaii, and Canada by First Class Priority Mail. The order may be shipped in multiple boxes. All purchases made at the American Girl Outlet are final and may not be returned or exchanged.

To return an item to American Girl, you can either return or exchange your item at any American Girl store location. If you prefer to ship your return, follow these steps:

1. Complete and print a return form.
2. Prepare your return package using one of two options and send it to them. Be sure to securely pack your completed return form, product(s), and proof of purchase in a sturdy cardboard box. For prepaid shipping labels, remember to record the tracking number to monitor the delivery status.
   • Option 1: Print a prepaid shipping label— they will deduct $6.95 from your refund for use of this label. Attach it to your box (remove any other addresses and barcodes), and give it to any postal carrier or post office.
   • Option 2: Send your return through a common carrier (such as FedEx or UPS) or insured mail to the address below.
     • American Girl Returns Department
     • 612 Burton Blvd.
     • Deforest, WI 53532

Please note that they do not accept returns sent C.O.D. All purchases made at the American Girl Outlet are final and may not be returned or exchanged. They only accept returns of products purchased directly from American Girl. Please return all other products to the original place of purchase. All returns are monitored and may be limited. If you need assistance, you can contact their Customer Service at 800-845-0005 (7 a.m. – 10 p.m. Central Time on weekdays; 9 a.m. – 6 p.m. on weekends; holiday hours may vary) or via email at service@americangirl.com.